# Author: Rob Key

## [A Perspective on the Impact and Role of ChatGPT (and LLMs) on Social and Consumer Intelligence](/content/resources/blog/a-perspective-on-the-impact-and-role-of-chatgpt-and-llms-on-social-and-consumer-intelligence/index.html)

The media frenzy over ChatGPT has many in the consumer, market, and social intelligence space, and beyond, seeing these developments as a suddenly disruptive force. But this technology, and our application of it, has been around for some years.

## [At Converseon: a Look Ahead, and a Glance Behind, in the New Year](/content/resources/blog/converseon-look-ahead-glance-behind-new-year/index.html)

2018 marked a year of rapid evolution at Converseon, and 2019 did not slow the progress, growth, or success for, our partners or our clients.